Heike Schuster-James

Programme Manager

heike.schuster-james@birmingham.gov.uk

Heike works as Programme Manager for Digital Birmingham in Birmingham City Council. Heike has a MSc Librarianship and 20 years of experience in the wider digital sector, designing and implementing projects and processes. In the past she worked for two German internet start-ups where her role included setting up an internet café, online advertising system and content management for a topical internet portal.

Working within the Digital Birmingham team, Heike's strengths lie in concept and bid development, project management, finance management, operations management and strategy development.

Heike has extensive knowledge in the areas of local government, open data, e-learning, ICT&energy efficiency, low carbon economy, standards development, digital inclusion and information management and is an active member of EUROCITIES Knowledge Society Forum Steering Committee, West Midlands Open Data Forum and Birmingham Science City digital group.