I’m pleased to announce that Birmingham City Council is a co-author of the Local Digital Declaration which is a cross-sector, shared commitment to provide the foundations needed for the future generation of local digital public services.
Although the Council is large in scale, with significant challenges, our aim is to learn and work together across the Public and Commercial sectors to deliver the value for citizens that is expected. Technology can play a leading role in facilitating better services for our citizens and we cannot do that alone. We have to collaborate and this declaration sets a clear ambition for doing that.
Our vision for technology is that it must be a strategic enabler of change supporting the council to be the best it can be. Technology and the new ways of working it enables will play a critical role in helping us achieve our core outcomes. We are therefore pleased that collective action is being taken across the sector and are happy to actively signal our participation. We encourage all public sector and commercial organisations to actively sign-up to the declaration.
The overarching principle of our ICT and Digital Strategy 2016-2021 is to ‘Simplify, Standardise and Share’. Applying this principle enables the whole council to gain maximum benefit from its investment in technology and digital services, delivering real digital change to improve services for our residents and local businesses, for example : -
- Smart City 2.0” - improving our digital infrastructure to support economic growth, 4G and 5G, digital inclusion and skills – working in partnership with the West Midlands Combined Authority (WMCA)
- improved self-service for customers - re-engineering our service delivery to gain maximum advantage of new technology with a new website that simplfies how customer access services 24/7
- new service models that take advantage of “digital” – integration of Health & Adult Social Care data to provide single view of patients and carers, with the “internet of things” integrated to support better care for the most vulnerable
Our ‘Simplify, Standardise and Share’ approach to delivering Information, Technology and digital services also aligns with the Declaration’s five principles of internet age local public services, the detail of which is available on the Local Digital website.
Written by Peter Bishop - CIO and Assistant Director for Information, Technology and Digital Services
- About the Declaration- https://localdigital.gov.uk/declaration/
- Declaration document - https://localdigital.gov.uk/wp-content/uploads/2018/07/declaration-jul18.pdf
- Press release - https://www.gov.uk/government/news/government-injects-75-million-into-council-digital-agenda-with-launch-of-new-sector-pledge