#DLWeek kicked off with a bang on the 12th October 2020 with many partners and organisations from across the UK coming together to host live webinars and online events as part of the Digital Leaders Virtual Summit.
Birmingham City Council were proud to partner again with Digital Leaders and hosted their own event online on Tuesday (12th Oct) with presentations from Dr Peter Bishop (Director for Digital & Customer Services), James Gregory (Head of IT & Digital Programmes) and Jaspal Sagoo (Information Security Consultant).
We had a great turnout of over 90 public and private sector organisations join us online to hear about the city's council's journey of digital transformation initiatives that have been exacerbated by the pandemic and changed the way that we deliver services to our workforce, citizens and communities.
If you weren't able to join, here's the video:
A technology investment from 2019 is now playing a key role in developing a new customer service strategy at Birmingham City Council.
"We will be bold in our ambition to be the best Digital Council to transform, support and enable the City to reach its potential."