Phones for Patients – helping families to stay connected with their loved ones

Birmingham City Council has been working in collaboration with Bridgeway, to support the Phones for Patients charity. This important initiative redistributes donated mobile devices so that hospital patients and care home residents can stay in touch with their families via phone and video calls.

Ongoing Covid-9 restrictions have greatly affected the ability for families to visit relatives in hospital and care homes. Adding to the distress caused by this situation, patients may arrive without mobile devices and their cables and chargers, inceasing their feelings of isolation. Hospital and care homes only have limited numbers of spare devices and are often unable to meet demand.   

To help address this, the Phones for Patients charity initiative is committed to making a positive difference to the lives of patients and their loved ones, by offering NHS trusts and care homes the use of secure, managed mobile devices free of charge. Donated devices, cables and chargers are refurbished and distributed to participating NHS organisations and care homes.

Recognising the value of this initiative, Birmingham City Council has been keen to offer support, with it’s Mobile Communications Team rapidly preparing and donating 250 mobile phones that were initially due for disposal, following a recent upgrade programme.    

This worthy cause has so far distributed over 8,500 donated devices, with even the most basic mobile phones proving invaluable in enabling families to stay connected through difficult times.

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