ICYMI Insight Live: Public Sector

As part of national Insight Live: Public Sector last week, we were joined online by public and private sector organisations, to hear how the city council delivers its services - and how our partners are supporting the community - by addressing digital skills and exclusion, using the internet and technology as an enabler of transformational change.

View the recorded presentation on how Birmingham City Council is Developing stronger communities using digital technologies below.

  • BRUM and Birmingham's customer service strategy

    Category: Transforming Services

    A technology investment from 2019 is now playing a key role in developing a new customer service strategy at Birmingham City Council.

  • Launch of Council's new Digital Strategy

    Category: Transforming Services

    "We will be bold in our ambition to be the best Digital Council to transform, support and enable the City to reach its potential."

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