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From Manual Mayhem to Intelligent Automation: The Journey of Digital Mail Indexing at BCC
September 2025 Where did it all start The Digital Mail Centre (DMC) at Birmingham City Council (BCC) was grappling with a mammoth task: manually indexing over 2,000 emails a day across Revenues and Benefits, Council Tax, and Business Rates. This repetitive process took over 10 staff and required meticulous attention to detail to ensure documents…
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Celebrating the First Year of Foundry
May 2025 As we mark the first anniversary of Foundry, it’s a perfect time to reflect on our journey, celebrate our achievements, and look forward to the future. Foundry was established with a clear vision: to deliver value early and often by working on small, quick opportunities that solve real problems for the business and…
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FoundryLIVE: A beacon of innovation and success
August 2024 Organized by Birmingham City Council and Birmingham City University, FoundryLIVE featured hackathons and an InnoTech Expo, highlighting advancements in AI, data, and agile methodologies. At the end of June, FoundryLIVE, a two-day event, unfolded in Birmingham, marking a significant milestone in the Digital Foundry initiative. This event was not just a gathering but…