Digital Birmingham have collaborated with the key organisations to produce an ambitious framework, and a clear set of actions, for the future of the city. This is an exemplary smart city plan.






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BRUM and Birmingham's customer service strategy
Category: Transforming ServicesA technology investment from 2019 is now playing a key role in developing a new customer service strategy at Birmingham City Council.
Launch of Council's new Digital Strategy
Category: Transforming Services"We will be bold in our ambition to be the best Digital Council to transform, support and enable the City to reach its potential."
The Birmingham Digital Approach
Category: Transforming ServicesDr Peter Bishop, Director of Digital & Customer Services at Birmingham City Council, responsible for delivering services to just…
Birmingham launches its Customer Services strategy
Category: Responding to City needsAs part of our commitment to achieving better customer services for everyone, all the time, Birmingham City Council have today…
Share your views of 5G across the West Midlands
Category: Responding to City needsWe're asking business leaders from across the West Midlands to help shape the future of the region by participating in a short…
New support grant for businesses amid Omicron concerns
Birmingham City Council is continuing to deliver its mission to support independent businesses with a new round of business grants.
Community Digital Skills Pathway - funding applications open
Category: Partnerships & CollaborationOur partners, the Good Things Foundation has more than £850,000 of funding available for organisations that support…
How the Breathing Space debt respite scheme is supporting Birmingham …
Category: Responding to City needsOur government estimates that there are around 9 million people in the UK burdened by debt, of which only around 1.1 million receive…
Seasons Greetings from the Digital City team
Category: Partnerships & CollaborationThank you to all our partners & colleagues for their continued support in 2021.
Sharing developments & best practise about open innovation …
Category: Transforming ServicesCouncillor Ian Ward, Leader of Birmingham City Council gives a talk prepared for the World Innovative Cities Cooperation…
Working with communities to improve digital inclusion
Category: Responding to City needsWorking with local partners and community organisation, the city council has launched Birmingham's Digital Inclusion…
Digital Hardware Donation Scheme: changing lives across BRUM!
Category: Responding to City needsOne of the fundamental inequalities COVID has thrown into sharp is the digital divide