Ready to EXPLORE at FoundryLIVE 2025?
EXPLORE Zones: Dive into hands-on learning with sessions on accessibility, user research, service redesign, and automation. Learn from peers and build confidence in new ways of working.
| Session | Description |
|---|---|
| Solving the Right Problem: Achieving Impactful Outcomes | Why are we solution obsessed and why do we often think there is only one way to solve a problem? Come along to this interactive session where we will explore a different way of thinking about problems and solutions and give the ‘5 whys’ a spin. |
| Website accessibility session – how we ensure content works for everyone. | Learn more about writing for the web and ensuring that it is accessible for everyone. We will give an overview of the legal accessibility requirements and how we meet them, and the various needs we need to think about e.g. visual impairment, dyslexia, low reading age. |
| Web writing and user analytics – find out more about your service’s area on the council website – drop in | Meet the team, understand more about why and how we write for the web, talk about your service area, bring some draft writing for the web that we can refine together, get info on analytics for your area and the top transactions. |
| Practical user research session – learning by doing | Come along and give doing user research a go! We will give a brief overview of why it is important and then get stuck in learning by doing |
| Process mapping and Customer experience mapping – why both are important – practical session | How to map out your team processes – we will show you the basics and then help you will map an example. This helps you understand how you can make it more time or cost effective. We will cover how to break up the work into different “swim lanes” and the basic symbols commonly used.Process mapping only tells you how your team delivers its services – it doesn’t tell you what it is like for your customers to use that process. We will also explore customer journey mapping which shows us what difficulties they might have when trying to complete it. This enables us to focus improvements in the right place |
| Create an automated workflow using Power Automate | Streamline your processes and boost efficiency by creating automated workflows with Power Automate. |
| Why used focused service redesign is important in local government | You know your users, so why do you need to ask them before you decide how to improve your service? An overview with real examples and a practical example where we get to do some drawing. |
| Decoding Foundry methodologies | (Agile, Waterfall & Hybrid): Explore how Foundry initiatives take shape, understand the nuances of different delivery and governance methods, and learn how to adapt strategies for maximum impact. |