community

  • Launch of Council’s new Digital Strategy

    Launch of Council’s new Digital Strategy

    In an earlier post, I set out the Birmingham digital approach. I am pleased to formally launch the new Digital Strategy 2022-2025. This is the next step to further modernise how we re-imagine, design and deliver services that better serve the needs of our citizens and businesses and reflect more the way our citizens and businesses…

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  • The Birmingham City Council Digital Approach

    The Birmingham City Council Digital Approach

    Dr Peter Bishop, Director of Digital & Customer Services at Birmingham City Council, responsible for delivering services to just over 1 million citizens and 11,000 staff, explains why the organisation’s Digital Strategy is the next big step forward. Read his recent blog below: The council took back control of its ICT Strategy back in 2016, but…

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